Privacy Policy
In short: we use what you send us to call you back about your job, and nothing else. We do not sell your information.
Effective date: 28 August 2026 · M&R Service, Inc.
The short version
We collect the details you type into the service request form so that we can call you back about the job. We do not sell your information, we do not share it with advertisers, and we do not use it to market anything you did not ask about.
What we collect
When you submit a service request we collect your name, phone number, and — if you provide them — your email address, service address, the type of work you need and whatever you write in the message field.
Our web server also records standard technical information in its logs: IP address, the page requested, timestamp and browser user agent. This is used to keep the site running and to limit automated abuse of the contact form.
How we use it
Service request details are emailed to our dispatch office so somebody can call you back and schedule the work. That is the only purpose.
We do not add you to a mailing list on the basis of a service request. We do not run behavioral advertising on this site.
Who else sees it
Your request is delivered by an email service provider acting on our behalf, and is stored in our company email. Nobody outside M&R receives it.
We will disclose information if we are legally required to, and not otherwise.
Cookies and tracking
This site does not set advertising or tracking cookies and does not embed third-party social or analytics trackers on page load.
Fonts are served from this site rather than from a third-party font network, so loading a page does not report your visit to another company.
How long we keep it
Service request emails are retained as ordinary business records, in line with how long we keep job records generally. Server logs are retained for a short period for security and diagnostic purposes.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Call the office or write to the address below.
You are never required to use the form — calling us achieves the same thing and leaves no web record at all.
Children's privacy
This site is intended for adults arranging work on a property. We do not knowingly collect information from children.
Changes
If this policy changes materially we will update the effective date shown below. Continued use of the site after a change means the updated policy applies.
Contact us about privacy
M&R Service, Inc.
178 Bodo Dr, Suite C, Durango, CO 81303
- Durango: (970) 340-2357

