Emergency Response
The first hours: make safe, stop the source, start drying.
The first few hours decide most of what a restoration ends up costing. We make the building safe, stop the source — which is often a plumbing or electrical job, and we are licensed for both — and start extraction and drying immediately rather than scheduling it for the morning.
We document conditions from the moment we arrive, because that record is what your adjuster will want and it is impossible to recreate later.
Emergency Response calls in Durango run out of our 178 Bodo Dr, Suite C office. We cover Durango, Bayfield, Ignacio, Hesperus, Mancos, Vallecito and the rest of La Plata County, and the Durango crew is on call 24 hours a day.
What this covers
- 24/7 emergency call-out
- Board-up and make safe
- Source isolation
- Immediate extraction
- Contents protection
- Insurance notification support
Towns we cover from Durango
Questions
Emergency Response in Durango
How fast can you get to me in Durango for emergency response?
The Durango office runs its own trucks and its own on-call rotation, and emergencies are prioritized over scheduled work. Call (970) 340-2357.
Do you cover the towns around Durango?
Yes — Durango, Bayfield, Ignacio, Hesperus, Mancos, Vallecito and the rest of La Plata County.
Is the work permitted and inspected?
M&R is licensed, bonded and insured in both New Mexico and Colorado. Electrical and gas work is permitted and inspected, which is what keeps it from failing a home inspection years later.
Need emergency response in Durango?
Most repairs are finished on the first visit. Emergency crews run 24/7 across the Four Corners.