Most people choose a plumber under time pressure, which is exactly when it is hardest to check anything. Five minutes of due diligence still separates the good from the rest.
Check the license and the insurance
Colorado licenses plumbers, and a licensed contractor will give you the number without hesitating. Ask for proof of liability insurance too — if an uninsured contractor floods your house, that is your problem, not theirs.
Ask how pricing works before they come out
Flat rate or hourly, whether there is a diagnostic or trip charge, and whether it is waived if you proceed. Any competent office can answer all three on the phone.
A company that will not discuss pricing until the technician is in your kitchen has chosen that approach deliberately.
Look for a real local address
A physical shop in the region means parts on hand, technicians who are actually nearby at 2am, and somewhere to go if the work is wrong. Lead-generation sites with a local-looking phone number offer none of that.
Read the middling reviews, not the best ones
Five-star reviews tell you the job went normally. Three-star reviews tell you what the company does when something goes wrong, which is the information you actually want.
Want this looked at?
M&R covers Durango and the surrounding Four Corners, with emergency crews on call 24/7.